NEW YORK–(BUSINESS WIRE)–Sept. 20, 2022–
Yext, Inc. (NYSE: YEXT), the Answers Company, today announced that its Answers Platform has been named by KMWorld as a Trending Product of 2022. The annual list recognizes innovative solutions that help organizations share their knowledge effectively and derive more benefit from their information.
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Yext’s Answers platform has been named the Trendsetter Product of 2022 by KMWorld. (Photo: Yext)
KMWorld has over 25 years of experience covering the market and is a leading resource for advice and guidance on knowledge, content and information management solutions and strategies. In July, Yext was also included in KMWorld’s AI 50: The Companies Empowering Intelligent Knowledge Management, a list of leading knowledge management vendors that integrate AI and natural language processing into their offerings.
“We are proud to be recognized as a leader in knowledge management by KMWorld readers and judges,” said Joe Jorczak, Industry Manager for Service and Support at Yext. “Using AI, Yext continues to enable organizations to deliver relevant and actionable answers wherever customers and employees seek information, whether on a website, mobile app, help portal, intranet, a chatbot or a search engine.
Yext’s support solutions have been praised for their ability to improve both the findability and discoverability of support-related content across a wide variety of digital touchpoints. Most recently, Yext earned the Knowledge-Centered Service (KCS ® ) v6 Aligned designation from the Consortium for Service Innovation’s KCS Academy, an indicator of a vendor’s ability to help implement, adopt and to the long-term success of KCS v6. best practices.
To learn more about Yext’s award-winning knowledge management solutions, click here or visit Yext at KMWorld November 7-10 in Washington, DC
Yext (NYSE: YEXT) helps organizations answer all questions about their business. Yext’s Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products, including Lists, Pages, Reviews, and Search, to deliver relevant and actionable answers anywhere. where customers, employees and partners seek information. For over 15 years, thousands of businesses around the world have trusted Yext to create seamless content-driven experiences at scale across search engines, websites, mobile apps and hundreds more. digital contacts. Learn more at yext.com.
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CONTACT: Public Relations
KEYWORD: NEW YORK UNITED STATES NORTH AMERICA
INDUSTRY KEYWORD: SOFTWARE INTERNET SOCIAL MEDIA SEARCH ENGINE MARKETING DATA MANAGEMENT TECHNOLOGY OTHER COMMUNICATIONS PUBLIC RELATIONS/INVESTOR RELATIONS MARKETING COMMUNICATIONS ADVERTISING OTHER TECHNOLOGIES
SOURCE: SOURCE Yext, Inc.
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PUBLISHED: 09/20/2022 07:00 / DISK: 09/20/2022 07:03